Data Protection Policy

Your Privacy Our Top Priority

How your personal information is collected, where it is stored, and how it is kept secure — it's all laid out here, plainly. Nothing is hidden.

Last Updated: January 1, 2026
SSL Encryption

All data transmitted on avc365 is encrypted using SSL technology, keeping your information completely secure.

Data Is Never Sold

Your personal information is never sold or rented to third parties. We value the trust you place in us.

KYC Verification

We verify your identity to ensure a safe gaming environment. Your documents are stored with full security.

Cookie Policy

We only use necessary cookies. You can update your cookie preferences at any time.

Data Correction

You have the right to update your account information at any time. This can easily be done through our support team.

Right to Erasure

You may request deletion of your account and personal data, subject to applicable legal obligations.

1 Introduction

Welcome to avc365.org. This Privacy Policy ("Policy") explains how we collect, use, store, and protect your personal information. By using the avc365 platform, you agree to this Privacy Policy.

We believe privacy is a fundamental right. At avc365, every piece of your information is handled with the utmost care. Our goal is not only to create a safe gaming environment, but also to ensure the highest level of protection for your personal data.

This Privacy Policy applies to the avc365.org website and all associated services. If you have any questions, please reach out to our support team.

This policy may be updated from time to time. When changes are made, the update date at the top of this page will be revised. We recommend checking this page regularly.

2 What Information Is Collected

Avc365 collects two types of information from you — details you provide directly, and data gathered automatically while you use the platform. A full breakdown is provided below.

Type of Data What Is Collected Why It Is Collected
Identity Information Full name, date of birth, national ID KYC Verification & Age Confirmation
Contact Information Mobile number, email address Account Verification & Support
Financial Information Mobile banking number, transaction history Deposit & Withdrawal Processing
Technical Information IP address, device type, browser Security Verification & Fraud Prevention
Gaming Data Game history, bet amounts, login time Responsible Gaming & Service Improvement

We never store your full password. Passwords are always saved in encrypted (hashed) form and cannot be viewed by any avc365 staff member.

3 Purpose of Data Use

Avc365 uses your information only for legitimate and necessary purposes. We never use your data for anything beyond those purposes without your consent. The key reasons we use your information are outlined below:

  • Account Management: To complete registration, login, and account verification.
  • Payment Processing: To securely process deposits received and withdrawals sent.
  • Customer Support: To provide prompt and accurate resolution of your issues, complaints, and inquiries.
  • Fraud Prevention: To detect and prevent suspicious activity.
  • Legal Obligations: To comply with applicable laws and regulations.
  • Service Improvement: To analyze and improve the overall platform experience.
  • Responsible Gaming: To identify signs of gaming addiction and provide the necessary support.
  • Promotional Communications: To send you offers and updates with your consent (you can opt out at any time).

If you no longer wish to receive promotional emails or SMS messages, you can opt out at any time through your account settings or by contacting our support team.

4 Data Storage & Security

Avc365 protects your personal information using industry-leading security measures. Our servers are housed in secure data centers and are continuously safeguarded with the latest cybersecurity technology.

  • SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
  • Firewall Protection: Multi-layer firewalls are active to prevent unauthorized access.
  • Regular Audits: Regular security audits are conducted through third-party providers.
  • Access Control: Only authorized personnel may access specific data.
  • Data Backup: Regular backups are maintained to minimize the risk of data loss.

Your information is generally retained for as long as your account remains active. Even after account closure, certain data may be kept for a defined period to meet legal requirements.

No method of data transmission over the internet is 100% secure. While we provide the highest level of protection, keeping your account password safe is your own responsibility.

5 Sharing Data with Third Parties

Avc365 never sells or rents your personal information. In certain situations, limited data may be shared with trusted partners — strictly for service delivery purposes.

  • Payment Provider: To verify transactions with Mobile Banking, Nagad, and Rocket.
  • Game Provider: Minimum information required to operate the game.
  • Law Enforcement: When required by a legal order or investigation.
  • Fraud Prevention Service: To detect suspicious activity.

All third-party partners are contractually required to comply with avc365's privacy standards. They may only use your information for the specified purposes.

We apply the same high standard of protection to international data transfers. Wherever your data goes, it stays secure.

6 Cookies & Tracking

Avc365 uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help enhance your browsing experience.

Cookie Type Purpose Duration
Essential Cookies Login session, security token Cleared when the session ends
Functional Cookies Remembering language preferences and game settings 30 days
Analytics Cookies Website Usage Statistics 90 days
Security Cookies Fraud Detection 1 year

You can disable cookies through your browser settings. However, turning off certain essential cookies may cause some website features to stop working.

7 Your Rights

As an avc365 member, you have several important rights regarding your personal information. We respect those rights and are here to help you exercise them.

Right to Access Information

You can find out what information we hold about you.

Right to Rectification

You may correct any inaccurate or incomplete information.

Right to Erasure

You may request deletion of your data under certain conditions.

Right to Object

You may object to the use of your data for specific purposes.

Right to Data Portability

You can request a download of your personal data.

Right to Restrict Processing

You may request that the processing of your data be temporarily restricted.

To exercise any of these rights, please contact our support team. We generally respond to requests within 30 business days.

8 Children's Privacy

Avc365 is committed to protecting the privacy of users under 18. Our platform is strictly for those aged 18 and above. We do not knowingly collect personal information from minors.

If we become aware that a minor has created an account, that account will be immediately closed and all associated data will be deleted.

If you believe your child has registered on our platform, please contact our support team immediately. We will take prompt action.

9 Policy Updates

Avc365 reserves the right to update this Privacy Policy, in whole or in part, at any time. For significant changes, we will notify you via your registered email or through a direct notice on the platform.

You can tell whether the policy has been recently updated by checking the "Last Updated" date at the top of this page. Continued use of the platform after any changes constitutes your acceptance of the revised policy.

We recommend visiting this page regularly to stay up to date with our latest Privacy Policy. Our commitment to protecting your data will never waver.

10 Contact

If you have any questions, comments, or requests regarding this Privacy Policy, please contact our support team. We are available 24 hours a day, 7 days a week.

  • Email: [email protected]
  • Live Chat: Available after logging into the platform
  • Support Hours: 24/7, 7 days a week

We typically respond to privacy-related requests within 30 business days. For urgent matters, reaching out via live chat will get you the fastest resolution.

Our data protection team takes your privacy concerns seriously. Your trust is our most valuable asset.

General Questions

About the Privacy Policy Frequently Asked Questions

Here you'll find answers to the questions our members ask most.

No, avc365 never sells or rents your personal data to third parties. Limited data is shared with trusted partners only where necessary to provide our services, and those partners are bound by the same privacy standards we uphold.

Yes, you may request the deletion of your personal data. However, certain information may be required to be retained for a specified period due to legal obligations. Please contact our support team to submit a request.

No, no avc365 employee can view your password. Passwords are always stored in encrypted (hashed) form. If you ever receive a call or email asking for your password, that person is not an avc365 employee — please stay alert.

You can turn off promotional emails and SMS at any time from your account settings. Alternatively, let our support team know and they will update your preferences accordingly.

Disabling essential cookies may prevent login and certain core features from working. Turning off analytics and functional cookies, however, does not affect core site functionality — it may only mean your preferences are not remembered.

A change to the "Last Updated" date at the top of this page means the policy has been revised. For significant changes, we will notify you via your registered email or through an in-platform notification. We encourage you to check this page regularly.
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